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Shipping and Return Policy

If you are at all displeased with your purchase, simply return the item(s) to us unused within 30 days of receipt and a full refund will be issued to you.

Four Preppy Paws reserves the right to determine if a product is in used condition. Shipping and handling is non-refundable and return shipping is at the purchasers' expense. (Return shipping includes reshipment of the new items as well as returning the item to Four Preppy Paws)

Please note: Customers are responsible for providing Four Preppy Paws with correct measurements by which your item of choice will be crafted. We maintain no responsibility for incorrect measurements. Additional charges will apply for resizing and reshipment.

Send Returns to:
Four Preppy Paws
7 Spruce Street
Malden, MA 02148

Damaged or Defective Goods:
If you receive an item that is defective or damaged, please call us within 48 hours of receipt and we will be happy to correct the problem.

Standard Delivery Time:
If merchandise is in stock you can expect to receive your item in 10-14 days. For an additional fee, some items can be delivered next day. Your entire order may arrive in separate shipments.

 

 

 

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